Where to start
If the app already offers an in-app delete-account flow, use that first. If you cannot access the app or need help, contact support directly.
Delete account
Delete your account.
If you want your Momentas account deleted, this page explains where to start, what that request may affect, and how to contact support if you need help.
What it usually affects
Deleting an account may affect personal memories, shared-memory access, invite state, and account-linked settings connected to that profile.
When to contact support
Use support if the app is unavailable, you cannot sign in, or you need help understanding what will happen before deletion is completed.
Delete from inside the app
If Momentas exposes delete-account settings in the app, that is usually the cleanest route. Follow the on-screen steps and any confirmation prompts shown there.
Delete through support
If you cannot access the app, email support and clearly say that you want your account deleted. Include the account email or sign-in method you used so the team can identify the right account state.
Include this
What to include in a deletion request
- The account email or sign-in method used
- Whether you can still access the app
- Whether the request relates to personal memories, shared memories, or both
- Any screenshot that helps explain an access problem
For help with access, shared memories, or deletion timing, delete your account here.